‘Someday’ is the Biggest Obstacle to Your Success!

Have you ever found yourself waiting? Waiting for the “right” time to chase that dream, start that side project, or even just make an important call? We often say, “I’ll do it when the time’s right.” But here’s a truth that’s changed my perspective: there’s no better time than right now. The present moment is […]

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Why Women Should Be in Leadership Positions

The paradigm shift towards women’s empowerment is now more than ever rolling in a new direction. According to the World and Regional Average (Statistical Archives), the rate of women representation in national parliaments globally in the last two decades has increased from 11.8 percent in 1998 to 23.5 percent in 2018.  How has Women Power […]

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The Relentless Pursuit of Excellence

This article initially appeared on Business Monthly July-August 2024 Edition  My childhood dream was to become a doctor, but that quickly changed when I discovered I could not stand the sight of blood. Uncertainty about my career path loomed, yet fate led me to my initial role as a bank teller.  Growing up in a […]

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It’s a New Month – Also the beginning of the next half of 2024!

The other day, I was reflecting on insights from the Senior Leadership Program from Strathmore Business School (SBS), particularly the levels of leadership and how they can evolve. Leadership begins at the lowest level, where authority is derived from one’s title or position.Here, leaders often rely on their official capacity to direct others, which, while […]

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Delivering on the Promise : The Power Of Team Service In Upholding Brand Commitments

In today’s fiercely competitive business arena, customer experience takes centre stage, and brand commitments serve as the bedrock upon which enduring relationships are built. Over time, I’ve observed the ever-evolving landscape of customer expectations. Today’s consumers don’t merely make transactions; they entrust brands to consistently deliver extraordinary experiences. The theme of this year’s CX Week, […]

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How to Integrate Authentic Marketing into Your Business Strategy

As a CMOS/CEO, you’re always looking for new ways to set your business apart from the competition. One way to do this is by integrating authentic marketing into your business strategy. But what is authentic marketing, and how can you ensure that your efforts are successful? Keep reading to find out. What Is Authentic Marketing? […]

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The Leadership Dilemma

Focusing on the Goal Vs. Focusing on Systems Consider a game of golf; when players begin to play, their goal is one, the goal is clear – To finish with the best score! If the player spends more time looking at the score sheet instead of focusing on the techniques and applying them accordingly, the […]

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Things I Will Tell My Future Self!

I turned a year older last week (don’t ask how old), and I took some time to reflect on my past, present, and future. Often I have heard people say, “Things I wish I told my younger self,” but then my younger self is in the past, and I need to deal with my future. […]

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Culture Eats Strategy for Breakfast, Lunch, and Dinner!

Let us delve into how you can build/implement a healthy culture in an organization; Analyze your culture as it sits now.  How do you do this? Talk to the employees and get a sense of what they would change about the organization and their ideal future.  2. Define the ideal culture for your organization. How […]

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A Synopsis of Marketing Trends In 2021

While there is much for businesses to learn in the business arena, marketing is powerful and shouldn’t be overlooked. That might sound overly simplistic, but it’s supreme for marketers to understand how their influence can exude positive power when explored. Since the advent of digital technology, much has been going on, and every transformation change […]

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